GENERAL
EMAX USA (https://emax-usa.com/) provides sales and support for the United States and Canada only.
EMAX Model (https://emaxmodel.com/) provides international sales and support for all other countries.
Please reach out via the appropriate website for fastest service.
Collectively, EMAX USA and EMAX Model are herein referred to as EMAX.
All EMAX product specifications and images are for reference only. Due to ongoing technical improvements and other production changes, EMAX cannot guarantee the accuracy of the specifications or images.
The Service policy herein only applies to new products purchased directly from EMAX or its authorized dealers, and where no refund or replacement has been issued. Additionally, product support and warranty only applies to products in their original factory condition, firmware, and settings.
EMAX reserves the right to amend or change this Service policy at any time and without notice.
For additional details, see https://emax-usa.com/pages/warranty-support .
Please visit EMAX USA’s Knowledge Base for answers to frequently asked questions, product manuals, and stock firmware/CLI settings: https://emaxusa2.freshdesk.com/support/home.